Terms of service
Welcome to CelluTIDE+. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our website or making a purchase.
Acceptance of Terms
By accessing or using CelluTide's website, you agree to comply with our terms and conditions. Use of our website constitutes acceptance of these terms. If you do not agree with any part of these terms, you must not use our website or purchase our products.
Product Use and Restrictions
All products sold by CelluTide are intended strictly for research and analytical use only. These products are:
- NOT for human consumption
- NOT for veterinary use
- NOT for diagnostic or therapeutic purposes
- NOT for food, drug, or cosmetic use
- Intended solely for qualified researchers and laboratories
By purchasing from CelluTIDE+, you certify that you understand these restrictions and will use the products solely for legitimate research purposes.
Age and Authorization Requirements
To purchase from CelluTIDE+, you must:
- Be at least 18 years of age or older
- Be legally authorized to purchase research chemicals in your jurisdiction
- Have the legal capacity to enter into binding contracts
- Be affiliated with a legitimate research institution or laboratory (for certain products)
- Comply with all local, state, and federal laws regarding research chemicals
We reserve the right to request proof of age, identity, or institutional affiliation before processing orders.
Order Acceptance and Cancellation
CelluTide reserves the right to refuse or cancel any order at any time for any reason, including but not limited to:
- Product unavailability or out of stock items
- Suspected misuse or illegal intent
- Pricing or product description errors
- Inability to verify customer information
- Suspected fraudulent activity
- Violation of these terms of service
- Incomplete or inaccurate shipping information
- Restricted shipping destinations
If your order is cancelled, you will receive a full refund to your original payment method within 5-7 business days.
Pricing and Product Information
Prices, descriptions, and availability of products are subject to change without notice. We strive to provide accurate information, but:
- Product prices may fluctuate based on market conditions
- Promotional pricing is subject to availability and time restrictions
- We reserve the right to correct pricing errors
- Product specifications may be updated as new information becomes available
- Inventory levels are not guaranteed until order confirmation
In the event of a pricing error, we will notify you and offer the option to proceed at the correct price or cancel your order.
Limitation of Liability
CelluTide is not responsible for damages arising from misuse or improper handling of purchased products, including but not limited to:
- Personal injury or health complications
- Property damage
- Contamination or cross-contamination
- Improper storage leading to product degradation
- Use in violation of safety protocols
- Legal consequences from misuse or illegal use
- Results or outcomes of research conducted with our products
Our liability is limited to the purchase price of the product. We are not liable for any indirect, incidental, consequential, or punitive damages.
User Account Responsibilities
If you create an account on our website, you are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized access
- Providing accurate and current information
- Updating your account information as needed
We reserve the right to suspend or terminate accounts that violate these terms.
Shipping and Delivery
Shipping terms and conditions:
- We ship to most countries worldwide (restrictions apply)
- Shipping costs are calculated at checkout based on destination and weight
- Delivery times are estimates and not guaranteed
- We are not responsible for customs delays, duties, or taxes
- Risk of loss transfers to the customer upon delivery to the carrier
- Customers must ensure shipping addresses are complete and accurate
Product Quality and Testing
All CelluTIDE+ products undergo rigorous quality control:
- 99%+ purity testing for all peptides
- Third-party laboratory verification
- Certificate of Analysis (COA) available upon request
- Proper storage and handling prior to shipment
- Sterile packaging and sealing
However, we cannot guarantee results or outcomes from research conducted with our products.
Intellectual Property Rights
All content on this website, including but not limited to:
- Text, graphics, logos, and images
- Product descriptions and specifications
- Website design and layout
- Trademarks and brand names
- Software and code
Is the property of CelluTIDE+ or its licensors and is protected by intellectual property laws. Unauthorized use, reproduction, or distribution is prohibited.
Prohibited Activities
When using our website, you must not:
- Violate any laws or regulations
- Misrepresent your identity or affiliation
- Attempt to gain unauthorized access to our systems
- Interfere with website functionality or security
- Use automated systems to access the website without permission
- Collect user information without consent
- Post or transmit harmful or malicious content
- Engage in fraudulent activities
- Purchase products for illegal purposes
Legal Compliance
Customers are solely responsible for:
- Compliance with all applicable local, state, and federal laws
- Obtaining necessary licenses or permits for research chemicals
- Proper documentation and record-keeping
- Understanding regulations in their jurisdiction
- Safe handling and disposal of research materials
CelluTIDE+ assumes no responsibility for customers' legal compliance or violations.
Privacy and Data Protection
Your use of our website is also governed by our Privacy Policy. We collect, use, and protect your personal information as described in our Privacy Policy. By using our website, you consent to our data practices.
Payment Terms
Payment processing terms:
- All prices are in USD (or local currency as displayed)
- Payment is required in full at time of order
- We accept major credit cards and other payment methods as displayed
- Payment information is processed securely through third-party providers
- We do not store full credit card information on our servers
- Chargebacks or payment disputes may result in account suspension
Product Storage and Handling
Customers are responsible for proper storage and handling of products:
- Follow storage instructions provided with each product
- Maintain appropriate temperature and environmental conditions
- Use proper safety equipment and protocols
- Dispose of materials according to local regulations
- Keep products away from children and unauthorized persons
We are not liable for product degradation or contamination after delivery.
Disclaimer of Warranties
Our products and website are provided "as is" without warranties of any kind, either express or implied, including but not limited to:
- Warranties of merchantability
- Fitness for a particular purpose
- Non-infringement
- Accuracy or completeness of information
- Uninterrupted or error-free website operation
Indemnification
You agree to indemnify, defend, and hold harmless CelluTIDE+, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:
- Your use or misuse of our products
- Violation of these terms of service
- Violation of any laws or regulations
- Infringement of third-party rights
- Your negligence or willful misconduct
Dispute Resolution and Governing Law
These terms are governed by the laws of the United Kingdom. Any disputes arising from these terms or your use of our website shall be resolved through:
- Good faith negotiations between the parties
- Binding arbitration if negotiations fail
- Jurisdiction in the courts of the United Kingdom
You waive any right to participate in class action lawsuits or class-wide arbitration.
Severability
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to reflect the parties' intention as closely as possible.
Modification of Terms
CelluTIDE+ reserves the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of the website after changes constitutes acceptance of the modified terms.
Contact Information
For questions about these Terms of Service, please contact us:
- Email: info@empiremgmt.co.uk
- Response Time: Within 48 hours
- Business Hours: Monday - Friday, 9:00 AM - 5:00 PM GMT
Entire Agreement
These Terms of Service, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and CelluTIDE+ regarding your use of our website and services.
Important Notice: By using the CelluTIDE+ website and purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. You confirm that all products will be used strictly for research purposes only.